Service Excellence

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My brother had a long association with the company Adamas. It's hard to say why. It seems like it used to have, and of course the high quality of work.
Bogdan Makulatura Jr.
Co-Founder , Makulatura Industry
We are grateful for their help in processing of corn fields. Your agricultural machinery is top class! The minimum cost of cultivation per hectare.
Bred Chimp
President , Honey Co.
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Service Excellence

We believe Service is the main competitive advantage that separate great organization from the others.

Service is about taking action to create values for someone else. We believe Service is the main competitive advantage that separate great organization from the others. It is about how we engage and always deliver the right value for the customers. We all know how great organizations like Disney, Zappos, Google, Amazon, and Nordstrom have legendary services that go beyond their industries. They become legend in the head and heart of their customers. This happened because of their long term commitments in building Service Culture.

PQM Consultants has served clients from various industries to improve their service culture. We have helped client to equipped their employees with a great mindset and skills of Service Excellence & Handling Complaint. We provide the measurement of customer satisfaction. We also have helped client build a system of service excellence that lasting and bring significant results to the improvement of their customer delight.

Service Excellence Skills Enhancement:

Put the “WOW” to Your Customers
Handling Customer Complaints:

Using Complaint as a Gift Strategy
Customer Satisfaction Survey:

From Design & Implementation to Follow Up
FAST

we are building fast

01
QUALITY

we build quality houses

02
BEAUTIFUL

create beautiful designs

03

Our portfolio

The trust of clients from around the world - our pride!

Vacation home

San Francisco, California, USA

Project № 137. Small cottage for a family of 7-10 persons.. The construction project – 12/03/2016 Completion of the project – 10/05/2016

 

A lovely country house for a young family. Built on standard designs using an individual approach. Pretty stone house with several rooms. Modern heating and ventilation system, sauna and billiards rooms, TV, SAT.

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Stadium construction

Sacramento, California, USA

Project №27. Building capacity of 75 000 people of the stadium. The construction project – 05/07/2015 Completion of the project – 21/05/2016

 

During the construction of machinery involved in the composition of 54 units and 214 workers. Designing the structure and design of the building involved in the company ConstructoDIZ – partner of Adamas Corp.

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Demolition of buildings

Odessa, Texas, USA

Project № 712. Demolition of two-storey building for the emergency construction of a new home. The construction project – 25/11/2014. Completion of the project – 23/07/2014

 

During the demolition of the building in compliance with all safety standards: fencing, noise reduction, dust control. During the process used specialized equipment.

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Highway construction

El Dorado, Arkansas, USA

Project № 221. Construction major highway 635 km long. The construction project – 10/02/2014. Completion of the project – 01/01/2016

 

The highway width of 5 lanes in one direction, with bridges and interchanges. Achieved by US standards. The most modern materials and equipment. The highest quality of the road surface provides smooth movement in any season.

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