PT XL Axiata Tbk. (XL Axiata) is one of the leading companies in Indonesia. XL Axiata focuses on providing convergence services to provide convenience for people’s life activities and encourage the development of the digital economy. In addition, XL Axiata is also here to provide the right solutions for business customers through XL Axiata Business Solutions. Especially for business customers, XL Axiata Business Solutions designs products that support daily operations to run smoothly and accelerate business growth. Products for business services, namely Mobile communication, Connectivity, IoT, Big Data, and Managing ICT.
XL Axiata is also committed to providing quality services according to customer standards. Therefore, XL Axiata implements ISO 9001:2015, 20000-1:2018 to build synergies and increase business potential. We are implementing ISO 22301:2019 to ensure business continuity in providing sustainable services to XL Axiata Business Solutions corporate customers. Then, implementing ISO 9001 for the quality management system and 20000-1 regarding the IT service management system in May 2020, as well as ISO 22301 regarding the business continuity management system for BU, which will begin to be implemented in 2021.