PT High Side Indonesia focusing on sales of Japanese cosmetics. There are two departments in the corporate organizational structure: Back Office Department encompassing Administration and Warehouse, and also Sales Department covering Marketing, Sales and Designer as well as Product Development that stand alone under Operational Director.
PT High Side Indonesia since 2020 committed to rearrange its work structure to be more systematic. However, during its application, obstacles come up: miscommunication between departments, ineffective cooperation between staff in the same department, mistakes from the output caused by miscoordination are inevitable.
Management from PT High Side Indonesia invited PQM Consultants to conduct training in teamwork improvement to strengthen synergy between departments, units, and staff in order to improve performance productivity for a more productive, effective, and efficient output.