Ng Tzi Siok
Area of Expertise
- Total Quality Management
- Hoshin Kanri
- Daily Management System
- Kaizen/ Continuous Improvement
- Strategy Management System
- Strategy Formulation
- Strategy Execution
- Business Process Management
Education
- Bachelor of Science (B.Sc.), Industrial Engineering
Certification
- Mapping Strategy Based on The Execution Premium
- Team Excellence for Improvement & Innovation, Singapore
- Accredited Competency Professional, Malaysia
- Study Mission on TQM, Japan
- Lead Auditor of Quality System
Work Experience
- PQM Consultants – Managing Director (2026 – present)
Garudafood | 2004 – 2025
Head of Operational Excellence (2020 – 2025)
Head of Corporate Strategy Management Office (2012 – 2020)
Head of Quality Management (2010 – 2012)
Head of Human Capital (2004 – 2010)
- PQM Consultant – Senior Consultant – (1997 – 2003)
Ng Tzi Siok (TS) is the Managing Director at PQM Consultants, specializing in developing and implementing Total Quality Management (TQM) to drive productivity and quality enhancements.
As an experienced strategist, Ng Tzi Siok specializes in guiding and developing organizations by building work cultures and integrated systems based on Total Quality Management or Strategy Focused Organization frameworks. This ensures that an organization's strategic goals are successfully executed. His ability to blend Eastern and Western approaches, as well as human-centric and system-based methodologies, provides significant added value to organizations.
With over 15 years of experience as a national and international judge in operational excellence conventions, he brings a deep, evaluative perspective and global benchmarks to every organizational transformation he leads.