History

The Establishment of PQM Consultants

PQM Consultants was founded on October 23, 1987. Our company was a collaborative effort to enhance productivity and quality improvement through people in Indonesia, ultimately increasing competitiveness.

In the 1980s, Paulus Abdi Setiawan, Kristanto Santosa, Dr. Boenjamin Setiawan, Eko Hendriyanto, and Dr. Sonny Irawan agreed to stand up together and with their capabilities to contribute to building a productivity and quality culture in Indonesia.

​We held our very first International Seminar in 1988. Since then, PQM Consultants has been pursuing what became the founder’s invention, improving productivity and quality in Indonesia to compete in the global market.​

Our Transformation

Collaboration for Improving through People
1
PQM Consultants initially offered in-class training sessions and knowledge transfer to professionals in Indonesia. Then, we invited renowned international experts such as Masaaki Imai, Kiyoshi Suzaki, Jeffrey K. Liker, and others to speak at our international seminar. The themes were pioneering management concepts in Indonesia, including Kaizen, Lean Manufacturing, ISO 9001, Total Productive Maintenance (TPM), Six Sigma, the Toyota Way, and more. ​
2
In response to the Information Era, particularly with the rise of the Internet, we have broadened our focus from simply sharing knowledge to developing skills through the Action Learning approach. The improvement allows our participants to put the concepts and techniques they have learned into practice, specifically about improving productivity and quality in their day-to-day work.​
3
Furthermore, we developed a comprehensive consultation service. In conducting our in-house training and consulting services, we understand our customers’ challenges and problems, and we solve them. We achieve business results for our customers through our impactful and sustainable solutions.
4
We have expanded our reach to companies across the archipelago by fully equipping our office to deliver onsite, online, and hybrid training and consultation programs. This venture enables us to serve our clients more efficiently and effectively.​

Our Achievements

PQM Consultants is the first and only local consulting company in Indonesia to assist our clients in achieving international awards. We helped PT Komatsu Indonesia win the esteemed Deming Prize from JUSE (Union of Japanese Scientists and Engineers). We also assisted PT Komatsu Undercarriage Indonesia, PT Wahana Duta Jaya Rucika, and PT Indo Kordsa Tbk, in securing the TPM Awards from the Japan Institute of Plant Maintenance (JPIM).

PQM Consultants also facilitates cross-fertilization among our clients through special events such as Kaizen Events, Field Trips, and Benchmarking. These initiatives enable participants to learn firsthand how other companies are implementing transformative improvements. We achieve sustainable results by maintaining long-term relationships with our clients, as shown by our opportunities for learning and growing together.

Stay Ahead of The Competition

Upgrade your skills and knowledge with our exclusive development program. Simply submit the form, and we will send the schedule directly to your email.