PT Total Bangun Persada (TBP) is the most trusted and respected construction company in Indonesia. While other construction companies strive to win the tender, 74% of projects of TBP in 2012 – 2013 were given by loyal customers with direct appointment. Since its inception, TBP has built with its commitment to “Pride & Excellence in Construction”. This reputation was built with its commitment to Human Resources Development. TBP focuses its Human Resources development on performance (kinerja), character (karakter), and spirit (semangat). This focus has been developed with a model called “Manusia Total”.
To develop all levels of employees in Total Bangun Persada with the appropriate knowledge, skill, and attitude of “Manusia Total” as part of the 5W Total Management System: Well Planned (front end planning), Well Sourced (contracting strategy), Well Controlled (control in the supply chain), Well Delivered (high quality zero rework), Well Known (rising role of marketing).
Since 2010 until now, TBP and PQM Consultants have been working together as partners for each other in developing “Manusia Total”. The model of “Manusia Total” has been designed into a comprehensive & continuous training and reinforcement program consisting of a corporate culture program, leadership program, work management program, and relationship-building program. The corporate culture program strengthens the behavior of employees in customer focus, quality focus, trustworthiness, and teamwork. The Leadership program strengthens the behavior of employees in leading themselves, giving feedback, and developing others. The work management program strengthens the behavior of employees in planning, executing, & problem-solving decision-making. The relationship-building program is designed to build powerful team effectiveness with outdoor team-building activity.
The development model of “Manusia Total” has been translated into continuous Training at every level of employee and is being followed up with the reinforcement program to implement the behavior “Manusia Total”.
