Altaf is a Consultant at PQM Consultants – a firm specializing in trainings and consulting to establish a culture of continuous improvement in client companies to increase their productivity and quality through people.
Althaf is a Consultant at PQM Consultants. He is also a certified Trainer in Service Excellence that are recognized by the National Professional Certification Body (BNSP) and his expertise as a Professional Coach is accredited by Coaching Indonesia. Additionally, Althaf holds a Neuro-Linguistic Programming Practitioner license from NLP Leadership Indonesia, approved by Dr. Richard Bandler.
Althaf graduated from the prestigious Universitas Indonesia and later earned his MBA from the esteemed Universitas Gadjah Mada. With his enthusiasm and expertise, Althaf is thrilled and eager to collaborate with you and your team, empowering you to unlock your full potential in delivering excellent customer service to achieve sustainable business growth.
Throughout his career, with over two decades of experience in the national and international banking industry, Althaf has facilitated numerous successful training sessions and consultancy projects in Service Excellence across various institutions. His expertise has positively impacted organizations, helping them create customer-centric cultures. Althaf shares his knowledge and passion for Service Excellence with the next generation of leaders. His dedication to shaping young minds ensures that the principles of exceptional customer service continue to thrive in the business world.
