
Ng Tzi Siok
Area of Expertise
- Total Quality Management (Hoshin Kanri – Daily Management System – Kaizen)
- Strategy Management System based on the Balanced Scorecard/Excecution Premium
- Business Process Management
Education
- Bachelor of Science (B.Sc.), Industrial Engineering
Work Experience
- PQM Consultants – Managing Director (2026 – present)
Garudafood | 2004 – 2025
Head of Operational Excellence (2020 – 2025)
Head of Corporate Strategy Management Office (2012 – 2020)
Head of Quality Management (2010 – 2012)
Head of Human Capital (2004 – 2010)
- PQM Consultant – Senior Consultant – (1997 – 2003)
Ng Tzi Siok (TS) is the Managing Director at PQM Consultants, specializing in developing and implementing Total Quality Management (TQM) to drive productivity and quality enhancements.
An experienced strategist, TS excels at guiding and developing organizations through adaptive strategic planning and overseeing its execution. He ensures that strategic goals are successfully deployed into daily operations, driving consistent and sustainable business growth.
With over 15 years of experience as a national and international judge in operational excellence conventions, he brings a deep, evaluative perspective and global benchmarks to every organizational transformation he leads.