Our history

More than 30 years of developing people for Indonesia’s competitiveness.

In the 1980’s, a group of professionals, businessmen and productivity enthusiasts agreed to stand up together and with the capabilities, knowledge and passion they have, they should contribute to build the productivity and quality culture in Indonesia.

They are Paulus A. Setiawan, Kristanto SantosaDr. Sonny Irawan, Eko Henryanto and dr. Boenjamin Setiawan. They set up a consulting company focusing in building the productivity and quality improvement through people. PQM Consultants was born in 1987.

Ever since, PQM Consultants keeps pursuing what become the founder’s dream, to improve the productivity and quality in Indonesia to compete in the global market.


Started the journey

Paulus A. Setiawan, Kristanto Santosa, Dr. Sonny Irawan, Eko Henryanto, Dr. Bunjamin Setiawan were the founders who established PQM Consultants and the first PQM office at Enseval Building, Jakarta Pusat


The 1st International Seminar

Integrated Human Resources Development, Dr. Arie H Juch


A lot happened

The 1st Kaizen International Seminar
Kaizen Continuous Improvement, Mr. Masaaki Imai
February 16, 1989

The 1st Consulting Project
Swadana Rumah Sakit Pemerintah

Introduce the New Manufacturing Challenge in Indonesia
Kiyoshi Suzaki


Introducing ISO 9000 in Indonesia

  • The 1st Consulting Company to Introduce ISO 9000 in Indonesia
    David Hutchins
  • PQM Consultants with PHP Institute Japan to distribute Training Program Video in Indonesia

First Publishing Works

To Publish and the translate the Suzaki’s ‘Manufacturing Challenge’
Bahasa Indonesia version, Tantangan Industri Manufaktur


The inception of HRD Club Indonesia

  • The inception of HRD Club Indonesia
    HRD Club Indonesia is a nonprofit organization that facilitates HR practitioners and enthusiast to share the experience in Human Capital Development
  • PQM Consultants with Asian Productivity Organization (APO) organized the 1st study mission on TQM to Japan, South Korea, and Taiwan
  • Introduce the 1st Seminar on Assessment Center Assessment Center
    Concept & Implementation, Roger Gill

The 1st Integrated Consulting Project on Improvement

  • PQM Consultants partnering with Sanno Manufacturing Management Program
    to conduct distance learning in Indonesia
  • The 1st Integrated Consulting Project on Improvement (TQM, Just in Time, TPM)
    Krakatau Steel (Persero), Tbk

Introducing Total Productive Maintenance (TPM) in Indonesia

  • The 1st Consultants in Indonesia to introduce Total Productive Maintenance (TPM)
    International Seminar, Implementing TPM, Fumio Goto

The Year of ISO

  • The 1st ISO Certified Consulting Company in Indonesia
  • To assist Universitas Bina Nusantara became the 1st ISO Cerfitied Education Institution in Indonesia

The inception of ISO Users Club

  • The inception of ISO Users Club
    A non profit organization that facilitates its member to share and gaining updates about the Productivity and Quality Management and Standard based System Management.

New Building

  • Move to fully owned Office
    Jl. Cempaka Putih Tengah 17 C no 7A, Jakarta
  • Provide the International Certification for Six Sigma with International Quality Federation – IQF
    Greenbelt, Blackbelt, and Master Blackbelt
  • The inception of Customer Satisfaction Club
    CS Club is a non profit organization that facilitates its members to share the service of excellence interest

Asian Institute of Management (AIM)

  • PQM Consultants and Asian Institute of Management (AIM) Philippines to conduct joint research and book publishing,
    Turnaround Management

Toyota Way Year

  • Translating The Best Seller Book
    The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer, into Bahasa Indonesia Edition
  • The 1st series of The Toyota Way Seminar Series
    Learning from the Toyota Way and building a lean supply chain the Toyota way, Jeffrey K. Liker

Kaizen Event in The Real Place

  • The 1st and the only Consulting Company to Conduct KAIZEN EVENT in the real Place open for Public
    Collaboration with PT. Yamaha Music Manufacturing Asia (YMMA)

APICS Authorized Education Provider

  • Appointed as an Authorized Education Provider (AEP) of APICS The Association for Operation Management in Indonesia
    To provide education program for CPIM & CSCP Certification

The 1st TPM Joint Project with JIPM-S

  • The 1st TPM Joint Project with JIPM-S
    PQM Consultants with JIPM-S Japan doing the consulting works TPM Kaizen for Semen Gresik Tbk, now Semen Indonesia, Tbk

PQM Consultants reveals new Logo

  • With new outlook, PQM Consultants reveals new logo that signifies its continual commitment to help companies and organizations grow sustainable by improving people within.

Introducing TPM Club

  • TPM Club is committed to play a role in achieving and maintaining the implementation of TPM in Indonesia

The 1st Autonomous Maintenance in the Factory

  • First time in Indonesia, practicing AM in the real factory. A collaboration with pt. Komatsu undercarriage indonesia

Introducing PM2I & SCM Club

  • Perkumpulan Manajemen Produktivitas dan Mutu Indonesia (Previously known as Clubs Indonesia)

A The 1st Kaizen Event in Service Industry

  • First time in Indonesia, practicing kaizen  in service industry. A collaboration with PT. Bank Central Asia, Tbk

Certified ISO 9001:2015

PQM Consultants get ISO 9001:2015 Certification


Help our clients to get the ISO Certification

PT Danareksa (Persero) 

ISO 37001:2016 – Anti-bribery management systems


PT Darya Varia Laboratoria Tbk

Integrated Management System ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 & ISO 22000:2018


PT XL Axiata Tbk

Integrated Management System ISO 9001 2015 & ISO 20000-1:2018


The 1st company in Indonesia that is able to help our clients to get the TPM Award from the JIPM

PQM Consultants is the first local company in Indonesia that is able to help our clients to get the TPM Award from the Japan Institute of Plant Maintenance (JIPM)


PT Komatsu Undercarriage Indonesia 

2019: Award for TPM Excellence, Category B

2021: Award for Excellence in Consistent TPM Commitment


PT Wahana Duta Jaya Rucika

2021: Award for TPM Excellence, Category B