Our history

More than 30 years of developing people for Indonesia’s competitiveness.

They are Paulus A. Setiawan, Kristanto SantosaDr. Sonny Irawan, Eko Henryanto and dr. Boenjamin Setiawan they have set up the consulting company that focused in building the productivity and quality improvement through people. That was the time PQM Consultants was born in 1987.

Ever since, PQM Consultants keeps pursuing what become the founder’s dream, to improve the productivity and quality in Indonesia to compete in the global market.

In the 1980’s, a group of professionals, businessmen and productivity enthusiasts agreed to stand up together and with the capabilities, knowledge and passion they have, they should contribute to build the productivity and quality culture in Indonesia.


Started the journey

Paulus A. Setiawan, Kristanto Santosa, Dr. Sonny Irawan, Eko Henryanto, Dr. Bunjamin Setiawan were the founders who established PQM Consultants and the first PQM office at Enseval Building, Jakarta Pusat


The 1st International Seminar

Integrated Human Resources Development, Dr. Arie H Juch


A lot happened

The 1st Kaizen International Seminar
Kaizen Continuous Improvement, Mr. Masaaki Imai
February 16, 1989

The 1st Consulting Project
Swadana Rumah Sakit Pemerintah

Introduce the New Manufacturing Challenge in Indonesia
Kiyoshi Suzaki


Introducing ISO 9000 in Indonesia

  • The 1st Consulting Company to Introduce ISO 9000 in Indonesia
    David Hutchins
  • PQM Consultants with PHP Institute Japan to distribute Training Program Video in Indonesia

First Publishing Works

To Publish and the translate the Suzaki’s ‘Manufacturing Challenge’
Bahasa Indonesia version, Tantangan Industri Manufaktur


The inception of HRD Club Indonesia

  • The inception of HRD Club Indonesia
    HRD Club Indonesia is a nonprofit organization that facilitates HR practitioners and enthusiast to share the experience in Human Capital Development
  • PQM Consultants with Asian Productivity Organization (APO) organized the 1st study mission on TQM to Japan, South Korea, and Taiwan
  • Introduce the 1st Seminar on Assessment Center Assessment Center
    Concept & Implementation, Roger Gill

The 1st Integrated Consulting Project on Improvement

  • PQM Consultants partnering with Sanno Manufacturing Management Program
    to conduct distance learning in Indonesia
  • The 1st Integrated Consulting Project on Improvement (TQM, Just in Time, TPM)
    Krakatau Steel (Persero), Tbk

Introducing Total Productive Maintenance (TPM) in Indonesia

  • The 1st Consultants in Indonesia to introduce Total Productive Maintenance (TPM)
    International Seminar, Implementing TPM, Fumio Goto

The Year of ISO

  • The 1st ISO Certified Consulting Company in Indonesia
  • To assist Universitas Bina Nusantara became the 1st ISO Cerfitied Education Institution in Indonesia

The inception of ISO Users Club

  • The inception of ISO Users Club
    A non profit organization that facilitates its member to share and gaining updates about the Productivity and Quality Management and Standard based System Management.

New Building

  • Move to fully owned Office
    Jl. Cempaka Putih Tengah 17 C no 7A, Jakarta
  • Provide the International Certification for Six Sigma with International Quality Federation – IQF
    Greenbelt, Blackbelt, and Master Blackbelt
  • The inception of Customer Satisfaction Club
    CS Club is a non profit organization that facilitates its members to share the service of excellence interest

Asian Institute of Management (AIM)

  • PQM Consultants and Asian Institute of Management (AIM) Philippines to conduct joint research and book publishing,
    Turnaround Management

Toyota Way Year

  • Translating The Best Seller Book
    The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer, into Bahasa Indonesia Edition
  • The 1st series of The Toyota Way Seminar Series
    Learning from the Toyota Way and building a lean supply chain the Toyota way, Jeffrey K. Liker

Kaizen Event in The Real Place

  • The 1st and the only Consulting Company to Conduct KAIZEN EVENT in the real Place open for Public
    Collaboration with PT. Yamaha Music Manufacturing Asia (YMMA)

APICS Authorized Education Provider

  • Appointed as an Authorized Education Provider (AEP) of APICS The Association for Operation Management in Indonesia
    To provide education program for CPIM & CSCP Certification

The 1st TPM Joint Project with JIPM-S

  • The 1st TPM Joint Project with JIPM-S
    PQM Consultants with JIPM-S Japan doing the consulting works TPM Kaizen for Semen Gresik Tbk, now Semen Indonesia, Tbk

PQM Consultants reveals new Logo

  • With new outlook, PQM Consultants reveals new logo that signifies its continual commitment to help companies and organizations grow sustainable by improving people within.

Introducing TPM Club

  • TPM Club berkomitmen untuk berperan dalam mencapai dan mempertahankan implementasi TPM di Indonesia

The 1st Autonomous Maintenance in the Factory

  • First time in Indonesia, practicing AM in the real factory. A collaboration with pt. Komatsu undercarriage indonesia

Introducing PM2I & SCM Club

  • Perkumpulan Manajemen Produktivitas dan Mutu Indonesia (Previously known as Clubs Indonesia)

A The 1st Kaizen Event in Service Industry

  • First time in Indonesia, practicing kaizen  in service industry. A collaboration with PT. Bank Central Asia, Tbk

Certified ISO 9001:2015

PQM Consultants mendapatkan Sertifikasi ISO 9001:2015