Nunung Berna Hertin,Dra, SSMBB

Senior Consultant


  • Six Sigma
  • Quality Management
  • General Management


PQM Consultants
Cempaka Putih
Jakarta Pusat

Nunung is a Senior Consultant of PQM Consultants; a consulting firm specializes in productivity and quality improvement (

For almost twenty years, she has served clients from various industries in building quality culture and spirit of continuous improvement by implementing Total Quality Management or Lean Six Sigma.

Some of her experiences are helping client’s organizations in the following areas: Facilitating Lean Six Sigma Green Belt project improvement, Cross Functional Project Improvement, Measurement System Analysis, Quality Control Circle,  Suggestion System, Statistical Process Control, and Acceptance Sampling which resulting significant bottom-line

She started his career at PQM Consultants as a Technical Consultant. She was in charge as Management Representative. She involved in establishing non-profit organizations in the following areas:  Human Resources (HRD Club), Productivity & Quality (ISO Users Club), and Customer Service (Customer Satisfaction Club). She was also involved in in establishing Six Sigma Certification program in Indonesia in cooperation with International Quality Federation (IQF) – USA.

She obtained her degree in Mathematics from Gajah Mada State University, Yogyakarta and graduated from Wijawiyata Management program (Fresh Graduate MBA Program) from Institute for Management Education Development (LPPM), Jakarta and Certified Six Sigma Master Black Belt (SSMBB) from International Quality Federation (IQF) – USA.

She attended various trainings & conference in productivity and quality management , i.e: Six Sigma Black Belt (Quality America), Balanced Scorecard, Design of Experiment, Design For Six Sigma (IQPC-Singapore), Quality Action Team Facilitation (ODI Singapore), Six Sigma Champion Program (ASQ-USA), Shop floor Management, Statistical Process Control, The Seven Management Planning Tools, Total Quality Management, Minitab, Theory of Constraints, The Toyota Way, Lean Sigma. She also attended Study Mission on Quality Management (Taiwan), Six Sigma Summit (IQPC-Singapore), and Study Mission on Quality and Innovation (Switzerland).

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